Pets Journey Grooming Salon (operating under Shiers Pty Ltd) in Bentleigh, Victoria, is a long-established, friendly pet grooming practice with over 23 years of experience since 2003. They emphasize gentle, professional grooming that prioritises pet comfort and positive handling, with a team noted for strong dog-handling skills and a caring approach. Services are tailored to each animal and owner preference, including full grooming (wash, haircut, nail trimming, ear cleaning), breed-specific styling, de-matting and special coat care, and puppy-first-groom introductions designed to make grooming a calm, positive experience. The salon highlights flexibility and customer-focused communication — offering last-minute appointments, late openings, and clear discussions about grooming preferences so pets leave looking and smelling great while staying relaxed. Their approach focuses on compassionate, tailored care that aims to keep both pets and owners happy, and they have earned high customer ratings for professionalism, friendliness and skill. Pets Journey positions itself as a trusted local choice for owners seeking gentle, experienced grooming for both dogs and cats, especially for clients who value clear communication, convenient scheduling, and a team comfortable with nervous or young animals.
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